8 Channel Ultra High Definition (UHD) 4K/8-Megapixel Video Surveillance System

$599.99

https://www.costco.com/Lorex-8-Channel-UHD-4K-Network-Video-Recorder-with-2TB-HDD-4-UHD-4K-Active-Deterrence-Bullet-Cameras-Security-System.product.100469040.html

Product Overview: Experience cutting edge 4K Ultra HD resolution and warn off would-be intruders with the innovative Lorex 8 Channel 4K Ultra HD Active Deterrence NVR Security System, with warning light and remote-triggered siren. Stay secure with professional grade quality, outstanding 4K/8MP resolution and reliable recording to the pre-installed security grade hard drive.

Take theft deterrence to the next level with the 4 each IP UHD bullet cameras featuring ultra-wide 128° viewing angle, customizable built-in dual-LED warning light, and remote-triggered siren to ward off unwelcome intruders.

Capture more detail with Color Night Vision for low light conditions, and up to 40m (130ft) long-range IR night vision, so important events are captured in exceptionally high definition, day or night.

Secure more video footage and save up to 50% more space on the pre-installed hard drive with H.265 intelligent compression, up to 7 days of continuous recording, and up to 67 days of motion recording on the reliable 2TB security grade hard drive.

Connecting to your system with your iOS or Android device has never been easier than with the secure Lorex Cloud app, connect in 3 simple steps, so you will never miss a moment. Get important motion alerts on-the-go, allowing you to remotely access the camera and set off a loud intruder alert to deter crime.

4K Ultra HD 8 Megapixel (8MP)

Get more detail when you need it. Capture the clearest visual evidence with 4 X the detail of 1080p

Deter Intruders with Motion Activated Dual-LED Warning Light

Remote-Triggered Audible Siren

2-way Talk

System Specifications:

► Channels: 8

► Included Cameras: 4 each 4K IP Active Deterrence Cameras

► Hard Drive: 2TB security-grade 100% duty cycle hard drive

► Resolution: 4K (8-Megapixel) Ultra High Definition (HD)

► Remote Viewing Capabilities: Yes,Lorex Cloud app for viewing on PC, Mac, iOS, & Android devices

► Camera Connectivity: PoE (Power over Ethernet) Class

► Image Sensor Type: 1/2.5” 8 Megapixel Sensor

► Viewing Angle: 128° Field of View

► Night Vision: up to 40m (130ft) with ambient lighting, 28m (90ft) in complete darkness

► Indoor or Outdoor Use: Weatherproof IP66 rated cameras for indoor or outdoor installation

Maximum Operating Temperature:

NVR: -10° ~ 55°C (14° ~ 131° F)

HD Security Camera: -30° ~ 60°C (-22° ~ 140°F)

Warranty: 2-year manufacturer warranty

In The Box:

► 1 each Security-grade 2TB hard drive NVR

► 1 each NVR power adapter

► 1 each HDMI cable

► 1 each 1m (3ft) network cable

► 1 each Remote control

► 1 each USB mouse

► 4 each 4K IP Active Deterrence cameras

► 4 each 18m (60′) UL CM in-wall rated Cat5e network cables

► 4 each Wall mounts

► 4 each Ceiling/Tabletop mounts

► 4 each Mounting kits

► 1 each Quick setup guide

ECS is an Authorized Lorex Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Video Conferencing for Small and Medium Businesses

The Avaya IX Collaboration Unit includes:

► Full HD 1080p Video

► 4K Camera Sensor

► 4K Display Support

► Integrated Microphone Array

The Avaya CU360 IX Collaboration Unit is an all-in-one device that rests on top of any display, and the integrated video codec, microphones and Bluetooth connectivity means there are no cables on the table. Its remote control includes a full keyboard to further simplify setup and use.

Smart Collaboration: Share content and applications wirelessly, using your smart mobile device. H.239 and BFCP offer content interoperability with nearly any video room system. Avaya Equinox delivers the ultimate collaboration experience with lightning fast screen response and lower bandwidth requirements.

Easy to Use & Setup: With only two or three cables need to be connected, depending on whether you are using Ethernet or Wi-Fi, installation is a snap.

Avaya IX Collaboration Unit Specifications

Communications

► IP: H.323, SIP (RFC 3261)

► Bit rate: H.323, SIP: up to 4Mbps

► MCU compatibility: H.243, H.231

► XMPP Presence support

Video Features

► 2 simultaneous channels:

► camera + content

Video Protocols

► H.264, H.264 High Profile

► Dual: H.239 (H.323); BFCP (SIP)

Live Video Encoding Format

► 1920 x 1080p @ 25, 30fps

► 1280 x 720p @ 25, 30fps

► 1024 x 576p @ 25, 30fps: w576p

► 848 x 480p @ 25, 30fps: w480p

► 768 x 448p @ 25, 30fps: w448p

► 704 x 576p @ 25, 30fps: 4CIF

► 704 x 480p @ 25, 30fps: 4SIF

► 624 x 352p @ 25, 30fps: w352p

► 576 x 336p @ 25, 30fps

► 512 x 288p @ 25, 30fps: wCIF

► 416 x 240p @ 25, 30fps: w240p

► 400 x 224p @ 25, 30fps

► 352 x 288p @ 25, 30fps: CIF

► 352 x 240p @ 25, 30fps: SIF

Camera

► Sensor: 4kp30

► Video Resolution: 1080p30

► Horizontal Field of View: 102°

► Vertical Field of View: 68°

► Digital Zoom: 3x

Video Input

► Live video from built in camera up to 1920 x 1080p30fps

► Wireless presentation with Screen Link up to 1920 x 1080p15fps

Video Output

► 1x HDMI @ 3840 x 2160 @ 25,

► 30fps; 1920 x 1080 @ 25, 30fps;

► 1280 x 720 @ 25, 30fps

USB Ports

► 1 x USB-C

► 1 x USB3

Network Protocols

► DHCP, DNS, HTTP, HTTPS, RTP/RTCP, SNTP, STUN, TCP/IP, TELNET, TFTP , 802.1q and 802.1p

Network Interfaces

► 10/100/1000 Base-T full-duplex (RJ-45)

► Wi-Fi (802.11a/b/g/n, 802.11ac, Hotspot)

Firewall Traversal

► Auto NAT discovery HTTP and STUN H.460.18, H.460.19

► “Keep Alive” packet time configurable

User Interface

► 24 language on-screen user interface

► Infrared remote control

► API for endpoint control

► Avaya Control application for Apple

► iPad and iPhone

► Microsoft Exchange calendar integration

► Android apps can be downloaded on the device and used alongside the Avaya IX Collaboration Unit video communication application (Android is a trademark of Google LLC).

Directory Service & Address Book

► LDAP Client (H.350)

► Receive global address book from LDAP Server including Avaya Equinox

Security Features

► Embedded encryption

► H.323 security per H.235v3 / Annex D

► SIP security per SRTP and TLS 1.2, enciphering up to AES-256

Audio Features

► Acoustic echo cancellation

► Audio error concealment

► Automatic Gain Control (AGC)

► Automatic noise suppression

Audio Protocols

► G.711

► G.719

► G.722, G.722.1, G.722.1 Annex C

► Opus

Microphone

► Microphone array

Audio Inputs

► Bluetooth

Audio Outputs

► 1 x HDMI

► Bluetooth

Content Sharing / Web Collaboration Features

► Wireless presentation up to 1080p15fps

► Present content using Android Apps and USB key

Content Sharing / Web Collaboration Protocols

► Dual video: H.239 (H.323); BFCP (SIP)

► Avaya Equinox native web collaboration

Network Features

► IPv4 and IPv6 simultaneous support

► Auto Gatekeeper discovery

► QoS support: IP Precedence, IP Type of Service (ToS), Differentiated Services (diffserv)

► Avaya NetSense bandwidth adaptation for high quality over unmanaged networks

IP Adaptive Packet

► Management

► Flow control

► Packet Loss based down-speeding

► Packet Loss recovery policies

► SIP “Digest” authentication (MD5)

► RTP media enciphering with AES-256

► Public-Key including Diffie-Hellman (2048 bits), RSA (up to 4096 bits)

► Cryptographic hash (up to SHA-512)

► Web access via HTTPS

► Selective enable / disable of IP features

► White list support

► Avaya Enhanced Access Security Gateway (EASG) support

About Avaya

Businesses are built on the experiences they provide and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, Avaya has enabled organizations around the globe to win, by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration, in the cloud, on premise, or a hybrid of both. To grow your business, Avaya is committed to innovation, partnership, and a relentless focus on what’s next. Avaya is the technology company you trust to help you deliver Experiences that Matter. Visit Avaya at  www.avaya.com

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

4K IP Camera System with 6 Ultra HD 4K Metal Cameras, 130ft Color Night Vision (2-Year Warranty Included)

https://www.lorextechnology.com/promotions/

Part#: 4KHDIP84W

Promo Price: $679.99

Promo Code: SUMMER

Bundle Includes:

► 1 each LNR6100, 4K/8MP, 8-Channel NVR (2TB Security-Grade Hard Drive – Expandable to 8TB)

► 6 each LNB8005, 4K/8MP, All-Weather, Day/Night IP Bullet Cameras (130’ Color Night Vision)

► A/C Power Cable

► Remote Control

► USB Mouse

► 3’ Ethernet cable

► 3’ HDMI Cable

► Quick Start Guides

4K Resolution Video Clarity: The 4K/8MP security camera at the core of this bundle is capable of transmitting a 4K pixel resolution of 3840 × 2160 at 15 frames-per-second (FPS). This resolution will deliver extremely detailed images and allow for greater digital zooms so you can see further into the distance. This camera also uses industry leading H.265 compression, which offers significant bandwidth and video storage capacity over older compression technologies

Motion Detection & other Smart Monitoring: Even the most vigilant homeowners just don’t have time to review hours of security footage. Lorex security systems come loaded with advanced features to help you monitor smarter. Motion detection comes as a standard feature, allowing you to save hard drive space by only recording scenes of movement. You can also choose to receive email alerts of motion events with snapshot attachments, or push notifications sent to your smartphone or tablet.

Security-Grade Hard Drive Pre-Installed: Record crisp HD video to the pre-installed security grade hard drive. The 100% duty-cycle hard drive is designed for surveillance, providing reliable storage for weeks or even months of security footage. Customize the recording settings to fit your needs. Record up to 4K HD (3840 × 2160) for the highest video quality, or set to a lower resolution for improved recording efficiency. You can also conserve storage space by only recording scenes with movement or only recording between scheduled times.

All-Weather Security Cameras: Your 4K security camera is rated IP66. This ensures safe outdoor installations. Furious winds, torrential downpours, and furious snowstorms are no match for this rugged security camera. It will even continue to operate in freezing climates as low as -22°F / -30°C. So, go ahead and place this security camera where you need it most. Its heavy-duty metal housing is well equipped to withstand both the elements and vandalism.

4K Security Camera with Color Night Vision: Powerful infrared (IR) LEDs will protect your property, even during the darkest hours of the night. Clearly see up to 130ft / 40m away with the help of ambient lighting or up to 90ft / 27m away in total darkness with the LNB8005 4K security camera. It uses an integrated infrared cut filter that switches on and off between day and night to ensure accurate color reproduction during the day and crisp black and white video throughout the night.

ECS is an Authorized Lorex Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

4K 16-Channel NVR & 9 4K Active Deterrence IP Cameras for $999.99

Bundle Available May 30th – June 24th, 2019

This is an awesome price on a great Video Surveillance System for your Home or Business. Keep watch and protect what matters most in greater detail than ever before. This powerful 16-channel Network Video Recorder (NVR) is compatible with IP security cameras from 720p to 4K. It uses Power-over-Ethernet (PoE) cabling.

Features available through the compatible Lorex Secure app (such as motion-activated push notifications) will keep you up to date of activity around your property.

This top of the line NVR makes for a formidable cornerstone of your network security system and will help you capture the evidence you need should an intrusion or incident occur.

Experience the 4K difference: Don’t miss a thing with this powerful 4K capable NVR. Record smooth 4K video in real-time (30 frames per second) on all sixteen channels (8mp security cameras required). 4K resolution (3840 × 2160) compared to 1080p resolution (1920 x 1080) will provide you with a new level detail and clarity. This higher pixel count also adds an increased ability to digitally zoom in on distant objects without significant image quality reduction. This means that 4K resolution will offer you the best chance to capture useful evidence such as distinct facial features or license plate numbers if an incident occurs.

Smart monitoring with Lorex Secure app: Introducing Lorex Secure, our exclusive remote access technology for viewing live and recorded video from your security cameras on your smartphone, tablet or computer. The Lorex Secure mobile app is easy to use and ready in 3 steps – just download the free app for iPhone®, iPad® or Android™, scan the NVR’s QR code, and start viewing your cameras from anywhere with no recurring fees. You can also use a web browser on your PC or Mac computer to access your security cameras through the Lorex Secure web viewing portal for peace of mind no matter where in the world you are.

4K Active Deterrence Network Security Camera with Color Night Vision, Audio, and Dual Motion Detection Technology: Add a whole new level of defense to your property with this Active Deterrence 4K IP security camera. With a bright customizable LED light and a remote-triggered siren, this camera is made to stop crime before it even starts. 4K resolution recording, long range Color Night Vision, advanced dual motion detection technology, and a built-in microphone and speaker for two-way talk, also make this security camera a difference-maker.

4K sharpness gets you the details you need: An 8MP image sensor at the core of this security camera is capable of recording a 4K pixel resolution of 3840 × 2160 at 15 frames-per-second (FPS). With 4X the amount of pixels as a 1080p HD security camera, this camera will not only provide you with incredibly sharp and vivid video, it will also allow for greater digital zooms while reviewing footage. This is because the higher number of pixels will keep distant details decipherable for longer as the digital zoom is applied

ECS is a Lorex Authorized Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Why you should install 4K IP Security Cameras!

2K and 4K IP Security Cameras offer the Best Video Clarity Available: The move beyond 1080p full HD image resolution has begun. 2k Extreme HD and 4k Ultra HD (UHD) are now becoming everyday terms when we speak of television screens, computer monitors, or mobile phone resolutions.

What is 2K and 4K?

For an image to be classified as 2K Extreme HD it must have approximately 2000 horizontal pixels.

For an image to be classified as 4K Ultra HD (UHD) it must have approximately 4000 horizontal pixels.

Industry standards typically represent the 2K Extreme HD pixel ratio as 2048 x 1536 & 4K and Ultra HD (UHD) as 4096 x 2160.

Image Resolution Comparison:

720P = Analog MPX = 1-Megapixel (MP) (1280 X 720) (921,600 Pixels)

720P = Digital HD IP = 1-Megapixel (MP) (1280 X 720) (921,600 Pixels)

——————————————————————————————

1080P = Analog MPX = 2-Megapixel (MP) (1920 X 1080) (2,073,600 Pixels)

1080P = Digital Full HD IP = 2-Megapixel (MP) (1920 X 1080) (2,073,600 Pixels)

———————————————————————————————————–

2 X 1080P = Analog MPX = 3-Megapixel (MP) (2048 x 1536) (3,145,728 pixels)

2 X 1080P = Super HD/2K = 4-Megapixel (MP) (2688 x 1520) (4,085,760 pixels)

2.5 X 1080P = Super HD 2K = 5-Megapixel (MP) (2592 x 1944) (5,038,848 pixels)

————————————————————————————————————-

4 X 1080P = Ultra HD (UHD) 4K = 8-Megapixel (MP) (3840 x 2160) (8,294,400 pixels)

Clarity: Higher Resolution Images are incredibly crisp, with sharp definitive lines that distinctly outline every object and feature.

Digital Zoom: A higher quantity of pixels will allow for a higher quality digital zoom so you can see further into the distance.

Color & Night Vision: Larger image sensors capture more light, which improves color, contrast, and improves low-light performance.

ECS is a Video Surveillance Sales & Installation company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

With Avaya IP Office Mobility Solutions, mobile staff never need to miss an important customer call or a question from someone in the office. And they’ll be able to give customers just a single phone number (their office number) where they can be reached regardless of their location.

Personal mobile phone numbers are never given out, but all calls ring simultaneously on their desk telephones and their mobile telephones. So, whether they are at their desks or on their mobile telephones, they’ll get the call.

Mobile platforms:

Android: From a mobile phone or tablet

iOS: From an iPad, iPhone, or iPod Touch

Mobile Twinning:

Mobile Twinning allows a primary extension (desk phone) and a secondary number (mobile phone) to operate together as a single telephone, when an incoming call is presented to the primary (desk phone) the secondary (mobile phone) will also ring.  If the primary telephone (desk phone) does not ring, for example in Do Not Disturb, the secondary phone (mobile phone) will NOT ring.

Types of calls eligible for twinning:

► Extension to Extension Calls

► Direct Dial to Extension Calls

► Calls Transferred to Extension

► Hunt Group Calls

► Calls Forwarded from another Extension

one-X Mobile Preferred for IP Office:

The one-X Mobile Preferred for IP Office is a mobile application available for Android Smartphones and iPhone Smartphones.  The one-X Mobile Preferred for IP Office application provides rich unified communications capabilities for the mobile workforce and is designed to give mobile users quick access to various forms of communications and help users conduct normal business while on the move.  The application relies on permanent data connection with the communications server and is designed to provide an “always-on” experience delivering asynchronous events of interest to the user as they arrive from the communications server.

REQUIREMENTS for one-X Mobile Preferred for IP Office:

► Preferred Edition License (Voicemail PRO)

► Power User License

► Windows Server or AVAYA Linux Server (to host one-X Mobile)

3^rd Party SIP Mobile App:

Take the power of your IP Office desk phone with you; at work, at home or anywhere in-between.

EXAMPLE: Bria Mobile for iOS

Bria Mobile for iOS is a SIP-based softphone for Apple iPhone, iPad and iPod touch that uses a Wi-Fi or Cellular data network connection to make and receive voice and video calls, send messages and see user presence.

► Make HD voice and video calls over IP using H.264 and VP8 codecs for crisp, clear calls

► Send and receive Instant Messages, and share files, videos and images from within Bria

► Create and name public or private chat rooms to streamline conversations

► See user presence in real-time and set your presence status to reduce distractions and increase productivity

► Comprehensive call history panel with access to call details and recordings

REQUIREMENTS for 3rd Party SIP Mobile App:

► 3^rd Party IP (SIP) Endpoint License (per Mobile User)

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Video Surveillance systems are a great way to Protect your Home or Business.

DVR -VS- NVR:

Digital Video Recorder (DVR) is “Analog” and runs over Coaxial Cable. (Yesterday’s/OLD Technology)

Network Video Recorder (NVR) is IP and runs over CAT5e/CAT6 Cabling. (Current Technology using the same cabling as PC’s Printers, Routers, Firewalls, IP Phones, etc.)

IP -VS- Analog:

The largest trend in Video Surveillance today is the move from Analog (Coax) Cameras to IP (CAT5e/CAT6) Cameras. While all surveillance cameras are digitized to view and record on computers, ONLY IP Cameras Digitize the Video Inside the Camera. More importantly, IP supports Megapixel while Analog does not. This is rapidly driving the adoption of IP within the professional market.

Storage:

Local Storage would be using a DVR/NVR. Remote Storage would be using Storage in the Cloud Some Video Surveillance systems use Local Storage on a DVR/NVR and offer “Optional” Cloud Storage back-up for a monthly fee.

Viewing Video:

Local Viewing can be accomplished by connecting the DVR/NVR to a Monitor along with a Mouse. Some DVR/NVR’s come with a “TV-Like” Remote Control to control playback. If the DVR/NVR is connected to your “Network”, you should be able download a viewing application to your PC, Laptop, or Tablet and view from them.  Most newer systems offer Mobile applications that can be downloaded to your smartphone for remote viewing. (this requires that your DVR/NVR be connected to the internet)

Video Resolution:

4K Ultra-High-Definition (UHD) has a considerably Higher Resolution than 1080P High-Definition (HD) video. 4K resolution is exactly 3840 x 2160 pixels, while 1080P consists of only 1920 x 1080 pixels.

4K/8-Megapixel (MP) Ultra-High-Definition (UHD) = 3,840 X 2,160 Image size in pixels

2K/4-Megapixel (MP) Super-High-Definition (HD) = 2,560 X 1,440 Image size in pixels

1080P Full-High-Definition (HD) = 1,920 X 1,080 Image size in pixels

720P High-Definition (HD) = 1,920 X 1,080 Image size in pixels

► With Higher Security Camera Resolution, you will Obtain Better Image Quality and Details.

► 4K/8MP UHD Security Cameras Deliver Sharper and Clearer Images than 2K/4MP HD, 1080P HD and 720P HD security cameras.

► 4K/8MP UHD Security Cameras generally have a Wider Field of View (FOV) than 2K/4MP HD, 1080P HD and 720P HD security cameras.

ECS is a Video Surveillance Sales & Service company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

ECS has offices in Oregon & Washington

Greater Seattle Metro Area, Northwest, Central, & East  Washington State

Efficient Communication Solutions, Inc. (ECS)

3702 West valley Highway North, Suite 302, Auburn, WA 98001

Main: 253.886.5400

Customer Service: 253.886.5444

Email: service@goecs.com

Greater Portland Metro Area, Central, South, & Eastern Oregon

Southwest Washington State

Efficient Communication Solutions, Inc. (ECS)

15800 SE Piazza Avenue, Suite 102, Clackamas, OR 97015

Main/Customer Service: 503-658-8500

Email: service@goecs.com

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR. We sell new Avaya IP Office telephone systems.  We service ALL Avaya, Legacy AT&T, Legacy Lucent Technologies telephone systems.

ECS also sells and/or services the following:

• Low Voltage Cabling
• Firewalls
• Ethernet Switches
• Circuit Extensions
• WiFi (Wireless Networks)
• CCTV (Video Surveillance)
• Point of Sale (POS)
• Overhead Paging
• ShopperTrak

We also sub-contract to multiple regional and national companies to provide local technicians for on-site work installing and servicing a variety of voice/data equipment.

Avaya Call Reporting (ACR) provides a scalable call reporting and contact center solution for small and midsize businesses.

ACR provides the capabilities needed to manage IP Office phone systems and deliver a better customer experience.

Avaya Call Reporting is a modular solution that helps small and midsize businesses to begin with a standard call reporting license and add real-time reporting, contact center and call recording modules as their contact center requirements evolve.

Overview

► Realtime Agent

► Agent Desktop

► Contact Center

Realtime Management

Avaya Call Reporting:

► Unlimited Wallboards

► Agent State Controls

► Queue Call Controls

► Skills Management

► Queue Management

Agent Desktop

Desktop Application:

► Customizable Displays

► Reason Codes

► Skill Enablement

► Screen Pop – API for CRM

► Account Codes & Notes

Skills and QCB

► Easy Setup

► Custom Queue Announcements

► Queue Callback Strategy (Reserve Agent & Wait in Queue)

► Digit Actions (Menu Options)

► Cradle to Grave Reporting

Multichannel Agent

► Multichannel license

► Webchat (Chat Options Per Skill, Custom Chat Display, Code Snippet for Chat, & Cradle to Grave Reporting)

Voice Bundle

► Multichannel Agent – Webchat

Overview:

► Skills Based Routing

► Queued Callback

► Web Chat

► Integrates seamlessly into Cradle to Grave and Standard Reports

Features and Benefits

Real-Time Monitoring: Unlimited configurable wallboards and up-to-the-second agent state visibility provide real-time contact center metrics.

Historical reports: 60 out-of-the-box reports help you measure performance and identify and pursue improvement opportunities.

Multichannel Contact: Customers can interact with businesses via voice calls and web chat.

Skill-Based Routing: Intelligent routing of customers based on skill group and proficiency.

Queue Call Back: Empowers customers to request a call back while maintaining their original position in queue.

Agent Desktop: Track agent productivity with reason codes and empower them to collaborate with supervisors via presence utility.

Call Recording: – Call recording and playback integrated with cradle-to-grave reporting.

Deployment Options: – ACR can be deployed on-premise and via Partner Cloud Powered by Avaya.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Point-to-Point Wireless Networks are usually deployed between two locations that are in clear Line of Sight (LOS) with each other in other to maximize the performance of the wireless link.

Point-to-Point Wireless (P2P) is a communications connection between two nodes or endpoints. The two units communicate using either Time-Division Multiplexing to allow for Bi-Directional Traffic Flow. For fixed links, this can involve use of high gain directional antennas which enables long distance and high capacity links.

Installing a Point-to-Point Wireless Network can facilitate interconnecting two buildings connecting two IP Ethernet networks without trenching the area. This Point-to-Point Wireless Ethernet solution is very often used in campus environments or to connect two buildings sitting on two different sides of a street, railway, or river.

Point-to-Multipoint Wireless Networking (P2MP, PTMP or PMP): Point-to-Multipoint Wireless Networking is wireless communications accomplished via a distinct type of one-to-many connection, providing multiple paths from a single location to multiple locations.

When installing a Point-to-Multipoint Wireless Network, a central antenna or antenna array broadcasts to several receiving antennas and the system uses either Frequency Division Multiplexing or Time-Division Multiplexing to allow for Bi-Directional Traffic Flow.

Typically, wireless links are used for outdoor/multi-building applications, so the typical deployment includes outdoor access points with directional antennas. However, omni-directional antennas can be used at the root node, if multiple remote nodes are deployed in different directions.

Point-to-Point & Point-to-Multipoint Wireless Networks are often used for Voice, Data, and/or Video Security applications. Usually when the cost of Aerial or Buried Copper/Fiber is very prohibitive, or not an option at all.

ECS is a Wireless Networking company located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.