Avaya Cloud Office by RingCentral

A Cloud Phone System That Works Where and How You Do

Take calls, make calls, text, message, and chat. Avaya Cloud Office by RingCentral offers a seamless and intuitive communications experience that fits the way you work.

One click is all it takes to start a call, join a meeting, contribute to a team chat, or share files.

With over 100 app integrations, you can make Google, Salesforce, Oracle, and Microsoft part of your communications.

And you can finally understand exactly how your company uses your phones with dashboards and data right at your fingertips.

Voice, FAX, texting, multimedia messages: One number does it all.

Avaya Cloud Office is simple communications.

Avaya Cloud Office places the Customer in control of their communications and delivers a unified communications experience that’s intuitive to use and accessible from most phones, browsers, tablets, or any mobile device.

The Avaya Cloud Office application is supported on both desktop and mobile devices and includes the following features:

► Rich Telephony features accessible on a desk phone, desktop, or mobile device.

► Messaging – including direct and SMS.

► Video meeting capabilities.

► Faxing.

► File sharing.

► API integrations.

Avaya Cloud Office Plans


► Up to 20 users only

► Business phone or toll-free numbers

► Unlimited calls within US/CA

► Unlimited Business SMS

► Voicemail transcription

► Team messaging

► Document sharing

► 24×7 support


Everything in Essentials PLUS

► No limit on number of users

► Business phone numbers in over 100 countries

► Unlimited Internet Fax

► Unlimited audio conferencing

► Video meetings with up to 100 participants

► Up to 24-hour meeting duration

► Quality-of-service reports

► Popular integrations including 365, G Suite, Slack and more


Everything in Standard PLUS

► Automatic call recording

► Single sign-on

► Multi-site admin and management

► Up to 8-digit extensions with site codes

► Hot Desking

► Advanced call handling including Whisper, Barge and more

► Video meetings with up to 200 participants

► Real-time Analytics

► Popular CRM integrations with Salesforce, Zendesk and more

► Industry-specific integrations with Canvas, Smarsh, and more

► Developer Platform and Custom Integrations


Everything in Premium PLUS

► Device status reports

► Device status alerts

► Unlimited storage

Avaya Cloud Office Pricing: https://www.avaya.com/en/products/ucaas/cloud-office-pricing/

Contact ECS today for more information on Avaya Cloud Office by RingCentral

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.