Intermedia SIP Trunks Saved Rainier Title 60%

Intermedia SIP Trunks Saved Rainier Title 60% on their Monthly Phone Bill

Company Profile: Rainier Title is a locally owned and operated real property title and escrow company doing business throughout King, Snohomish, and Pierce counties.

Industry: Title and escrow services

Headquarters: Seattle, WA

Intermedia’s customer since: 2015

The Background: Intermedia partner Efficient Communication Solutions, Inc. (ECS) was presented with a unique challenge. Its client, Rainier Title, a 30-year strong title & escrow company, was looking to further grow the business, but management of numerous of voice carriers and UC systems had become a nightmare, and was holding them back.

Spread across 11 offices and 10 geographic locations, the customer knew it had to get things centralized quickly if it was going to continue scaling operations.

The Challenge: When Rainier Title turned to ECS, some of its offices had analog lines and others had digital Primary Rate Interfaces (PRIs). A few locations had DID functionality while most didn’t. Each office required a gateway for dial tone services, resulting in a multitude of hardware configuration and management complexities.

Further, this expensive hodgepodge of voice systems lacked the centralized administration, scalability, and feature consistency that ECS’ client so desperately needed.

Rainier Title wanted an internet-based phone system from a single carrier with a proven track record that would simplify management, reduce costs, and deliver a unified experience for their employees…all without introducing business disruption.

The Solution: ECS presented Rainier Title with the solution – Intermedia’s SIP Trunking services supporting the Avaya IP Office Platform. Intermedia SIP Trunking services have been compliance-tested through Avaya DevConnect program for interoperability with the Avaya IP Office 9.1+ Platform.

The Intermedia solution met each item on Rainier’s wish list and then some. ECS conducted the migration by tackling one office location at a time.

The recommended Intermedia / Avaya voice solution allowed the customer to:

♦ achieve centralized system administration and dialtone

♦ remove analog gateways required for local service

♦ control outbound Caller ID, enabling employees to take their DIDs when moving offices without impacting their residential customer base

♦ give all employees access to the same service features

Since implementing Intermedia’s SIP Trunking, we’ve been able to more easily scale our operations. Not only have we grown our overall headcount, we’ve also opened two new offices.

Brian Skurski, Director of Information Technology, Rainier Title

ECS is an AVAYA Edge Emerald Level Business Partner & Authorized Sales Agent for Intermedia located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

 

SIP Trunking can save up to 80% on your Business Phone Bills!

SIP Trunking Benefits for your Business: SIP Trunking is Telephone Lines delivered over your Internet Access. Instead of having your Telephone Lines delivered over copper wires running down the side of the street or overhead on telephone poles, SIP Trunks (Cloud-Based Telephone Lines) are delivered over your Internet Access.

With SIP Trunking, you can show your Main Listed Business Telephone Number on every outbound call.  (Out-Bound caller ID)  Or, you can show your Direct In ward Dial (DID) Telephone Number when you make outbound calls.

SIP Trunking can provide Automatic Fail-Over, so if your Telephone System is not functioning, or your internet access is down, the SIP Trunking Provider, will re-route calls to your telephone number to a pre-determined destination, like; your mobile phone, or a voicemail box provided by the SIP provider. Any messages left in the voicemail box provided by the SIP provider will be delivered to you via email as soon as they’re left.

Our preferred provider for SIP Trunking is Intermedia: https://www.intermedia.net/

Intermedia offers affordable pricing options that keep your communication costs in line with your business needs. Whether your business rarely uses the phone or completely relies on it, one of their SIP Trunking plans is right for you.

Intermedia Pricing for SIP Trunking:

Unlimited Plan -Starting at $24.95 per month

Unlimited Long Distance Calling

Unlimited Local Calling

Contract: NOT Required – Month to Month Service

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Bundled Plan – Starting at $16.95 per month

300 minutes of Long Distance Calling (per SIP Trunk/Line in Service)

Unlimited Local Calling

Contract: NOT Required – Month to Month Service

Additional long distance minutes (over included minutes) are billed at $0.0292 per minute

Minimum of (2) two SIP Trunks per order/account

1 Direct Inward Dial DID) number and 1 E911 address/number included per trunk group

ECS is an Authorized Sales Agent for Intermedia located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Pelco VideoXpert by Schneider Electric

Pelco recently introduced VideoXpert Video Management platform to their industry-leading selection of IP cameras and accessories. Pelco is committed to designing and delivering a broad range of high-quality, IP video security products and systems complemented with an unparalleled level of customer support and services.

Imaging Solutions with Greater Vision:

  • Robust line of IP Cameras; Fixed, Panoramic, Fish-Eye, Pan-Tilt-Zoom (PTZ) & Specialty Models, that provide the situational awareness needed to capture and record in all lighting & weather conditions.
  • Full Analytics Suite; Detects & Alerts you to Motion, Direction of Motion, Loitering, Object Removal, or Attempts to Sabotage the Camera.
  • Visual Display; that puts you into the scene, even when viewing panoramic landscapes.
  • Integration; with Pelco & 3rd-party Video Management Systems

VideoXpert – Overview: Video Management Systems by nature are complex, a complexity that often overwhelms the user experience, resulting in a steep learning curve and misplaced focus.

Pelco’s VideoXpert is different thanks to its intuitive design and easy-to-navigate presentation that effortlessly displays what’s needed, when it’s needed, allowing security professionals to make fast, effective decisions that drive your business forward.

ECS is an Pelco Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

www.GoECS.com

4K Ultra HD Resolution 8MP Camera with 250’ Night Vision

4K Ultra HD Resolution 8MP Motorized Varifocal Outdoor Zoom IP Camera, 250ft Night Vision

The LNB8973BW is a 4K Ultra HD Resolution IP Camera that is part of Lorex’s line of Nocturnal IP Security Cameras. This bullet Security Camera is dressed all in black and offers 4K Resolution Recording, Long-Range Color Night Vision, Extreme Weather Capabilities, a Heavy-Duty Metal Housing, and much more.

Long-Range Night Vision: See further into the dark than ever before. Nocturnal Security Cameras come with high powered Infrared lighting that floods the scene in front of the camera in Infrared light. Invisible to the naked eye, but not to the camera, this Infrared lighting will allow your security camera to see in complete darkness. With the addition of external lights, the night vision range for this camera can reach up to 250ft.

Color Night Vision: Add external lights around your nocturnal security camera to utilize our revolutionary Color Night Vision technology. With Color Night Vision technology, you will be able to capture a whole new layer of details, such as the color of a car or the color of a person’s clothes. Please note that the more ambient light, the better the color night vision will be. If there is only a little or no external light sources at all, the night vision will remain in black and white.

4K Security Monitoring: At the center of this security camera is a cutting edge 8.51 MP image sensor. This sensor is capable of recording 4K video, which is especially important for security camera footage. 4K footage will ultimately provide you with the best chance to capture useable evidence should an incident ever occur. (It is important to note that this 4K security camera does not require a 4K television or monitor for use. The additional resolution will simply be there for you should you need to use the video as evidence.)

Over 8 Million Pixels: This 4K resolution security camera contains 4X the number of pixels as a 1080p security camera. Instead of recording at a pixel ratio of 1920 X 1080 (a total of 2,073,600 pixels), this 4K camera can record at a pixel ratio of 3840 X 2160 (a total of 8,294,400 pixels). The higher number of pixels offered by a 4K security camera allows for much better digital enhancing. This means that when you spot something in your footage that you need to zoom in on, specific details, such as facial features or license plate digits, will remain visible for longer as you zoom in further and further into the image.

4X Optical Zoom Security Camera: This nocturnal IP security camera includes a unique zoom lens, otherwise known as a motorized varifocal lens, that enables remote customization of your viewing area (and focus). Focus on a small area in astonishing detail thanks to the 4X optical zoom or survey a larger scene for maximum coverage. These adjustments can be easily made with your Lorex NVR or through our free mobile apps.

Always in Focus: Achieving the correct focus hasn’t always been easy with security cameras that can zoom in and out. That is not the case with this security camera. Regardless of what focal length you need, the camera will automatically adjust the focus so details are always fully distinguishable and crisp.

HEVC / H.265 Compression: Keep the 4K footage without the 4K file sizes thanks to this camera’s cutting-edge HEVC compression technology. HEVC stands for High Efficiency Video Compression (also known as H.265 or MPEG-H Part 2), and is used by the camera to compress video file sizes without any noticeable difference in quality. Please note that an NVR capable of receiving this type of compression is necessary to utilize this feature.

All-Weather Security Camera: Mother Nature is no match for this security camera. Rated IP67, it can endure anything from torrential downpours to freezing snowstorms. So, go ahead and place this security camera where you need it most.

These Lorex security cameras have been rigorously tested in the most frigid conditions to ensure that they will continue to function even in extreme cold. Tested in temperatures as low as -22°F / -30°C, they are guaranteed to keep you secure, no matter what they endure.

Metal Camera Housing: This housing of this security camera is built using aerospace-grade aluminum. This ensures that it is strong enough to withstand outdoor conditions for years to come.

Easy PoE Installation: This security camera only needs a single CAT5e ethernet cable to connect it to a compatible NVR. This cable provides video transmission, power to the camera, a stable network connection, and installation flexibility up to 300ft* (as the camera does not need to be plugged into a nearby power source).

ECS is an Authorized Lorex Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Lorex HD 4K/8Megapixel IP Bullet Camera

Lorex Model #LNB8005B 4K Ultra HD 8 Megapixel (8MP) Weatherproof Security Camera

Get more detail and capture the clearest visual evidence with 4X the detail of 1080p so you never miss the important details.

Product Overview: Experience professional grade security with Lorex. The LNB8005B, HD 4K/8Megapixel IP Bullet Camera provides real-time live view, and 4X the detail of 1080p. You can see more with Color Night Vision for low light conditions and long-range Infrared (IR) night vision.  The LNB8005B, HD 4K/8Megapixel IP Bullet Camera is weatherproof and has a vandal-resistant housing featuring a cable-pass-through stand to keep cables out of sight and out of reach.

System Specifications

Image Sensor: 1/2.5″ 8MP

Video Format: NTSC

Compression: H.265/H.264

Effective Pixels: H: 3840 × V: 2160

Resolution: 8MP/4K (3840×2160) @ 15fps

Scan System: Progressive

Sync System: Internal

S/N Ratio: ≥42dB (AGC OFF)

Iris: EIS

AES Shutter Speed: 1/3 (1/4) ~ 1/10,000 seconds

Min. Illumination: 0.5 lux without IR  –  0.3 lux with IR

Video Output: IP

Lens / Lens Type: 4mm F1.6 / Fixed

Field of View (Horizontal): 88°

Termination: RJ45 Ethernet

IR LED Type: 850nm

Night Vision Range: up to 130ft in ambient lighting

Night Vision Range: 90’ in total darkness

Color Night Vision: Full color nighttime video in low light conditions

Power Requirement: PoE (Power over Ethernet) Class 0 / 12V DC

Power Consumption: Max. 330mA / 4W

Operating Temp. Range: -22° ~ 140°F / -30° ~ 60°C

Operating Humidity Range: <95% RH

Environmental Rating: IP66 (Indoor / Outdoor)

Weight: 1lb / 0.5kg

Warranty: 1 year manufacturer warranty

Weatherproof Security Camera: This professional grade camera is weatherproof IP66 rated and can withstand temperatures of -22°~140°F (-30°~60°C). Simple installation with all-in-one cabling and lightweight vandal-resistant aluminum protected housing with a cable-pass-through 3-Axis stand.

Compatible with the Lorex HD LNR600/LNR610 Series NVRs only. For the most up-to-date list of compatible recorders, visit www.lorextechnology.com/compatibility

ECS is an Authorized Lorex Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

 

Avaya IP Office Edition & Platform Deployment Options

IP Office R11.0 offers multiple deployment options or platforms and Editions with the flexibility to meet the needs of every end-user customer.

The information below shows the IP Office R11.0 Editions and their associated platforms: IP500 V2 (Stand-alone), Linux Server, IP500 V2 and Linux Expansion, Virtualized Environment, and Cloud Environment.

Basic Edition: IP500V2 (Target Market = 2-3 Users) Simple Digital Solution with Voicemail

Essential Edition: IP500V2 (Target Market = 2-99 Users) For Essential Team and Mobile Engagement on a Simple to Deploy Appliance

Preferred Edition: IP500V2 (Target Market = 21-250 Users) For Robust Team, Mobile, and Customer Engagement on a Simple to Deploy Appliance

Server Edition: Linux Server, IP500 V2 & Linux Expansion (Target Market = 100-2,000 Users) For Robust Team, Mobile, and Customer Engagement on a Software Based Solution

IP Office Select: Linux Server, IP500 V2 and Linux Expansion (Target Market = 100-3,000 Users) For Robust, Larger Scale Team, Mobile, & Customer Engagement with Higher Resiliency on a Software Based Solution

Server Edition or Select (with Virtualized Software): Virtualized (Server Edition Target Market = 100-2,000 Users) (Select Target Market = 100-3,000 Users) For Robust Team, Mobile, & Customer Engagement on a Software Based Solution or Larger Scale with Higher Resiliency with the Select offer

Select (hosted in Cloud): (Target Market = 100-3,000 Users) For Robust Larger Scale Team, Mobile, & Customer Engagement with Higher Resiliency on a Cloud-Based Solution

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

Avaya IP Office R11 Target Date is May 15

Avaya IP Office Release 11.0 is scheduled to be “Generally Available” as of May 15, 2018.

Avaya’s IP Office R11.0 Solution Overview

AVAYA is adopting “Engagement” as its driving principal. With the rise of mobility, omni-channel communications and the cloud, the world has moved past “collaboration” to an era of “engagement”. Engagement is characterized by active participation, pervasive collaboration and quality experiences. It results in improved business performance and increases customer lifetime value

The IP Office solution is Avaya’s flagship Engagement portfolio for midsize businesses, enabling them to:

♦ Deepen their engagement with customers by receiving calls quickly to the right person with powerful skills-based routing options. Engaging with clients goes beyond voice by using web chat, email and fax. More calls can be handled with fewer people via self-service.

♦ Make team engagement more productive by giving employees the extra tools needed to stay connected from anywhere. Employees remain in touch with “one-number reachability”. Staff can work remotely by having all the same communications options as in the office.

♦ Control costs and save money by cutting out the time-wasting hassles that keep employees from being productive. Lower mobile phone and telecommuter long-distance charges by routing calls through the system. Rely on a built-in conferencing bridge to eliminate the need for expensive third-party conferencing services. Take advantage of the more flexible and lower cost IP-based voice network options.

In summary, the IP Office R11.0 solution unifies communication, connects businesses with their customers and helps staff work from anywhere.

IP Office Platform is a cost-effective system that supports a mobile, distributed workforce with voice and video on virtually any device. IP Office is an integrated, modular communications solution that scales up to 3000 users and 150 locations in a multisite network with resiliency. Match a deployment model to infrastructure needs from simple appliances to dedicated servers to virtualized software in a data center. Improve customer experience and contact center agent efficiency with powerful, affordable multichannel functionality for voice, email, fax, SMS, and web chat. The solution combines collaboration software plus multichannel contact centers, networking, security and video.

There is an IP Office to meet the needs of any small and midsize business. From the smallest enterprise with essential team engagement and mobile requirements, scaling up to sophisticated large enterprises requiring high levels of resiliency to support their customer engagement solutions.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.