Stronger resiliency and security: Resiliency and security are strengthened by the resiliency features added to the one-X portal and SIP end points, in addition to emergency services API’s, new voice quality monitoring functionality combined with H.323 TLS signaling security and LDAP synchronization for Server Edition. These new capabilities are particularly important as IP Office expands its reach into the Midmarket and cloud segments while delivering higher levels of customer service and engagement.
Increased Scalability: Scalability is being increased to provide additional capacity to support solutions of up to 3,000 users and 150 nodes. A few examples include, increasing the number of hunt groups, soft consoles, music-on-hold sources, button modules and directory capacities.
Enhanced Collaboration: IP Office collaboration is made richer with the H175 video endpoint and web collaboration updates. Other new capabilities include the availability of a Web RTC Software Developers Kit, enabling 3rd parties to create voice and video applications, tighter integration with the Avaya Communicator for Web, along with an impressive list of one-X portal and one-X Mobile Preferred enhancements.
Simplified Installation, Administration and Support: IP Office R10.0 contains features aimed at making installation both faster and simpler while also lowering the effort to support. Customers can look forward to UCM improvements, reduction in configuration changes requiring re-boots, and an expanded Web Manager, capable of being the administrative tool of choice for R10.0.
ECS is an authorized AVAYA Business Partner located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc.
ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.