Today’s communications systems are designed with capabilities businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. Businesses can benefit from IP-based communication solutions, including taking advantage of built-in cost savings.
IP-based Communications Solutions
When most small businesses think about acquiring a new communications system, they usually consider factors such as:
- Does the system have the features that we need?
- Is it reliable?
- Is it the right size?
- Can it grow as we grow?
- Will it fit within our budget?
All of these questions are important, but unfortunately the most important question is often overlooked: How will the communications system deliver real results for our business?
Most small or medium businesses don’t think of their business communications as something that can help attract new customers, increase revenues, develop more repeat business, keep overhead in check, all of the ways that a business grows. But, in fact, that’s exactly what today’s new office communications system can help you accomplish.
Why? What is it about today’s new communications systems that makes them suited to the task of business development? In a nutshell, it’s the technology: communications systems today are based on the Internet Protocol (IP). These new communications systems are often referred to as VoIP or Voice over IP systems. The voice signals are digitized and transported as packets, in the same way e-mails and data files are transmitted over the Internet. What does that mean in terms of practical, every day business realities?
It means that today’s communications systems are really more like computers than traditional communications systems. They are more versatile, able to accept applications, ready to become integrated into everyday business operations, becoming a “go-to” resource for: Managing and administering all your business communications, not just voice, but also video, e-mail and instant messaging (IM) Communication-enabling every day sales and service functions Simplifying and speeding office or mobile interactions among employees, partners, customers, etc. Reducing the cost of existing expenses Lowering the risk of down time or lost productivity
No communications system will ever replace all the other important ingredients needed for business success. You still need to offer a great product or service, price it right, market it effectively and maintain quality and competitive differentiation.
What the right communications system can do is take your existing strengths and transform how you deliver them, by helping make your business operate more efficiently, by reducing expenses, by enabling your people to be more responsive to customers and each other, and by giving you an added measure of flexibility in managing the peaks and valleys of business expansion and contraction.
Today, there are businesses that are benefiting from their IP based systems in exactly these ways.
ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc.
ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.