Frost & Sullivan, Growth Partnership Company, and an independent panel of judges name Avaya IP Office the communications software or hardware product most valuable to clients across Europe in 2010/2011; Product features and benefits, Go-to-Market strategy, value for money, market potential and customer adoption made up key evaluation criteria.
“With IP Office, Avaya introduced role-based bundles, thanks to which small businesses no longer need to select from various application options. This removes the complexity of choosing the right communications solution for their particular needs. In Europe in particular, products designed for working on the road, for example, ‘mobile worker’ and ‘power user’ targeted at executives, are the top best-selling solutions.” Dorota Oviedo, Industry Analyst, Frost & Sullivan
“In today’s tough economic environment, small and medium businesses need the best tools available to collaborate and compete more effectively. Avaya IP Office represents the best in advanced communications for this market, providing multiple unified communications and customer service capabilities, with a focus on simplicity and savings. We appreciate the recognition from a leading industry analyst firm – and its independent panel of judges – as well the recognition we receive from our customers, who have made Avaya IP Office the top product in its category.” Anthony Bartolo, General Manager, Unified Communications and Avaya Small and Medium Enterprise Division
Leadership: Avaya is now the leader in the small and medium business market with approximately 30 million telephony users on Avaya small and medium communications platforms.1
Customers: Avaya recently passed 200,000 Avaya IP Office customers.