Xima Professional Services for Skills Based Routing

Xima Professional Services are the experts at Chronicall Multimedia.

Xima Professional Services will provide the following on each Chronicall Multimedia project:

  • • Project Management
  • • Call Flow & Data Analysis
  • • Install, Program & Provision Chronicall Multimedia
  • • Conduct all Testing
  • • Quality Assurance Test Plan (hand-off)
  • • Contact Center Supervisor Training
  • • Contact Center End-User Training
  • • Remote Help Desk on ‘Go Live’ Date with a Dedicated Direct Number into Xima Support

ECS is an AVAYA Edge Emerald Level Business Partner & Xima Chronicall Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

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