IP Office Requirements for Xima Chronicall Skills Based Routing

What is required on Avaya IP Office for Xima Chronicall Skills Based Routing?

  • • Avaya IP Office V1 or V2 or IP Office Server Edition
  • • Avaya Voicemail Pro (Preferred Edition)
  • • Avaya Voice Compression Module (VCM)
  • • One VCM resource is required for each call while connected to Chronicall’s Multimedia server
  • • Avaya IP Office R5.0 or Higher
  • • Avaya 3rd Party SIP Endpoint License
  • • Avaya CTI Link Pro license is required for IP Office version R10 or higher.

ECS is an AVAYA Edge Emerald Level Business Partner & Xima Chronicall Reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

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