AVAYA IP Office Mobility Solutions

With Avaya IP Office Mobility Solutions, mobile staff never need to miss an important customer call or a question from someone in the office. And they’ll be able to give customers just a single phone number (their office number) where they can be reached regardless of their location.

Personal mobile phone numbers are never given out, but all calls ring simultaneously on their desk telephones and their mobile telephones. So, whether they are at their desks or on their mobile telephones, they’ll get the call.

Mobile platforms:

Android: From a mobile phone or tablet

iOS: From an iPad, iPhone, or iPod Touch

Mobile Twinning:

Mobile Twinning allows a primary extension (desk phone) and a secondary number (mobile phone) to operate together as a single telephone, when an incoming call is presented to the primary (desk phone) the secondary (mobile phone) will also ring.  If the primary telephone (desk phone) does not ring, for example in Do Not Disturb, the secondary phone (mobile phone) will NOT ring.

Types of calls eligible for twinning:

► Extension to Extension Calls

► Direct Dial to Extension Calls

► Calls Transferred to Extension

► Hunt Group Calls

► Calls Forwarded from another Extension

one-X Mobile Preferred for IP Office:

The one-X Mobile Preferred for IP Office is a mobile application available for Android Smartphones and iPhone Smartphones.  The one-X Mobile Preferred for IP Office application provides rich unified communications capabilities for the mobile workforce and is designed to give mobile users quick access to various forms of communications and help users conduct normal business while on the move.  The application relies on permanent data connection with the communications server and is designed to provide an “always-on” experience delivering asynchronous events of interest to the user as they arrive from the communications server.

REQUIREMENTS for one-X Mobile Preferred for IP Office:

► Preferred Edition License (Voicemail PRO)

► Power User License

► Windows Server or AVAYA Linux Server (to host one-X Mobile)

3rd Party SIP Mobile App:

Take the power of your IP Office desk phone with you; at work, at home or anywhere in-between.

EXAMPLE: Bria Mobile for iOS

Bria Mobile for iOS is a SIP-based softphone for Apple iPhone, iPad and iPod touch that uses a Wi-Fi or Cellular data network connection to make and receive voice and video calls, send messages and see user presence.

► Make HD voice and video calls over IP using H.264 and VP8 codecs for crisp, clear calls

► Send and receive Instant Messages, and share files, videos and images from within Bria

► Create and name public or private chat rooms to streamline conversations

► See user presence in real-time and set your presence status to reduce distractions and increase productivity

► Comprehensive call history panel with access to call details and recordings

REQUIREMENTS for 3rd Party SIP Mobile App:

► 3rd Party IP (SIP) Endpoint License (per Mobile User)

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

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