ECS is a Washington/Oregon based Avaya Business Partner that sells, installs, services and maintains Avaya business phone systems EXCLUSIVELY.
Because we ONLY work with one brand we are truly experts at what we do. We are considered an Avaya Small & Medium Business Expert partner.
We don’t leave until your system is operating at peak performance and programmed to your specific needs and requirements. We fully train all users and system administrators so you are happy with the product we sold to you.
Unlike ALL of Avaya competitors Avaya is in one business and one business only the manufacturing, distribution and sales of telephony equipment. Other brands like Toshiba, Panasonic, and Cisco all sell multiple products. In most cases the they make thousands of different products ranging from stereo equipment to electric toothbrushes and televisions. That is why we sell only Avaya equipment. Anytime a company focuses one product they are going to be better than a competitor who sells multiple products. Phones are the lifeline of your business. Do you want a phone system made by the same company who manufactures your DVD player?
We have years of experience in the business to business service and installation of telecommunications equipment. We started ECS in 2005 and have always sold Avaya (formerly AT&T/Lucent Technologies) exclusively.
Due to today’s business environment we perform installations anywhere in the United States. 80% of our installations are in the greater Seattle, WA & Portland, OR metro areas but because many of our clients have offices outside of our service area we team with other Avaya Partners across the country. We only use certified Avaya installers and business partners that have the same standard we have in customer service and customer satisfaction.
ECS can also assist you in ordering your phone lines, T-1’s and data services from the various carriers/service providers. We represent more than multiple providers so we can navigate through the product offerings that the carriers offer and align you with the carrier that best meets your needs and requirements. One size does not fit all when it comes to carriers/service providers. Every carrier offers an array of products and services. We take an unbiased look at the carriers that offer service in your area and recommend one or more choices. Your contract is directly with the carrier and ECS only offers this as a value added service for our customers. We know what to order and how to deal with the providers which saves you a lot of time and energy trying to figure out what services you need and who to get the service from!