Avaya IP Office Essential Edition is the ideal solution for small businesses to add more productivity with a professional touch.
IP Office Essential Edition delivers what small and growing businesses need most in today’s competitive environment with the flexibility, sophistication and expandability of the award-winning IP Office.
Essential Edition is the ideal foundation upon which to build an IP Office solution. Providing the necessary mobility, call handling and routing functionality for IP Office, Essential Edition helps ensure small businesses have the communications tools they need to operate effectively and efficiently.
With capabilities such as one number access, caller ID, dial-by-name, automated attendants, conferencing, voicemail, and more, Essential Edition provides the “must haves” small businesses need to enhance their communications with customers and colleagues and streamline their operations.
Embedded voicemail: A range of choices that enable staff to stay connected regardless of where they are. Retrieve voicemail messages from the keypad on any telephone or through the context-sensitive display on an Avaya display phone.
Voicemail to email: Retrieve voice messages via email (voice messages show up just like an email) from a single inbox for fast and efficient access to information.
Call forwarding: Forward calls to your office directly to your mobile or home phone so calls are never missed, even when out of the office.
Messaging, conferencing, and more: Automatically receive notification and listen to voice messages when out of the office. Quickly set up ad hoc conference calls with up to 64 participants to enable cost-effective collaboration.
Dial by name: Callers can easily identify who they want to connect with by simply typing the name on their phone keypad.
Choose your connection: IP Office supports analog lines, PRI/ T1; and newer IP-based technologies such as SIP (Session Initiation Protocol) trunking, which can provide significant cost savings.
One number access: Provide callers with just the office phone number; have calls ring simultaneously on your mobile phone while still maintaining IP Office voicemail support. This helps reduce missed calls, maintaining a consistent experience for callers.
Automated-attendants: Program up to 40 automated attendants (maximum 6 simultaneous calls) to handle almost any customer situation. Customize caller greetings so key clients receive a personal message and are routed directly to the most appropriate person or team.
About Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com