Why Migrate from Partner ACS to the Avaya IP Office

Improve Productivity
• Empower your employees to work more productively when either on the road or away from the office with simple tools for optimum productivity
• iPad, Smartphone, PC, and Mac users can access IM, presence & directory services, conference controls, as well as make and receive calls, securely and without a VPN
• Web-based user portal will provide full-featured office-like functionality when employees need to work from home during inclement weather or to balance work and family life
• Hot-Desking gives employees the ability to change another phone in any location of the business into their own, complete with their own directories, speed dial lists, extension number and other features
• Video collaboration can significantly improve meeting productivity and speed up decision making on pressing issues
• Easy-to-use web-based administration minimizes training and system learning curve

Reduce Costs
• Reuse Partner ETR phones on IP Office; enjoy a familiar desktop experience and safeguard your set investment in phones and reduce end-user training; 40-60% savings with phone migration
• IP Office Essential Edition offers automated attendant, voice mail, 64-party conferencing, and more at no extra charge
• Server Edition and Preferred Edition offer 256-party (128 on Preferred) Meet-me conferencing, call recording, voicemail, automated attendant, and more, with no requirement to purchase extra licenses
• SIP trunks can save your business money and offers added services like direct inward dialing
• The Data Migration tool transfers your user data and voicemail messages, and support for the RJ21 connectors makes connecting existing digital phone wiring simple and fast

Elevate Customer Service
• Enhance your company’s image by having all calls answered immediately and professionally regardless of the employee’s physical location with the IP Office Receptionist Solution
• Easy to use PC-based Receptionist software provides valuable information about calls and system users
• Offer prospects and customers the ability to reach out to you in the way they want with an optional multichannel contact center
• Record and store calls for coaching and training, dispute resolution and quality monitoring

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