Why Hosted Avaya IP Office

Why Hosted Avaya IP Office Over Other Hosted Solutions

► Similar features as traditional Avaya IP Office Server Edition Select

► No need for additional training for administrator, same IP Office management interfaces

► Supports both business grade internet or private network (MPLS, Peering, VLAN, P2P links)

► Provides an easier transition from on-premise to cloud and/or hybrid deployments

► Supports a range of Avaya endpoints, including popular 96XX

► Includes Avaya IPOSS (IP Office Support Services) for latest updates & upgrades (Common Control)

► Addresses the growing hosted/cloud and OPEX marketplace demands

► Provides investment protection for customers who have invested in Avaya IP Office phones

Hosted Avaya IP Office Offer includes licensing, support and maintenance (Common Control), hosting services, and basic provisioning & programming.


Each system includes basic Server Edition Select, SIP Trunk ports, Receptionist, VM Ports, and CTI Link Pro licenses.

The customer can then choose between two (2) User Profiles: Telephony Plus or Advanced UC.

Telephony Plus; is functionally equivalent to (1) Avaya IP Endpoint license and entitles the user to such features as: make/receive calls, park & page, basic call logs, call forwarding, call transfer, calling line ID delivery, do not disturb, intercept user, last number redial, three-way calling, voicemail, hot desking, mobile twinning, conference bridge.

Advanced UC; Bundle is functionally equivalent to (1) Avaya IP Endpoint license, (1) Power User license, and (1) Web Collaboration license and entitles the user to the above features PLUS advanced mobile application (one-X Mobile Preferred), voicemail to e-mail notification, PC and iPad softphone, video calling, instant messaging and presence, SFDC plug‐in, Outlook plug‐in, and Lync plug‐in.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

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