Nearly everyone that calls your company will be exposed to your telephone prompts whether they need to leave a message, wait on hold or receive navigational guidance. In those few critical moments, a clear, solid voice that reflects your company image is a vital part of maintaining the connection between you and your customers.
Auto Attendant, Voice Prompts and Interactive Voice Response recordings are critical tools for many businesses. When professionally recorded, they will enhance a business’ identity, credibility, and professionalism.
The human touch is vital to the success of automated voice technology. On-Hold Concepts takes pride in their ability to give that warm and reassuring feel to your automated voice prompts while maintaining a high level of professionalism.
Businesses may spend thousands of dollars for automated systems but leave the crucial task of recording the greetings to a staff member with a “good voice.”
Unfortunately, when someone without formal training tries to sound ‘professional’ they usually end up sounding forced and unnatural. That “uncomfortable” feeling is projected to your callers and could lead to a lack of confidence in your business.
Don’t leave out this final, crucial step in putting your best foot forward. On-Hold Concepts are professionals in the business of audio recording and their network of professional voice talent spans the globe, so whether you need Mandarin Chinese, Spanish, Russian, French, or any other known language, they’re ready to help!
Services: Voice Mail Message Production Services, Music On-Hold, On-Hold Messages, Advertising On-Hold, Video Signage, In-Business Music
Lisa Woodstock – Optimistic Gladiator
ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc.
ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.