Products & Solutions: Unified Communications
Many ECS customers are small and medium businesses with remote locations. For them, maximizing communications mobility, up time and efficiency is critical. One solution is a Unified Communications (UC) platform, with one number for all calling, one email account to check, and a variety of high-end communications tools such as video conferencing, all accessible on your land lines and employee mobile phones.
Our highly flexible UC products simplify the deployment of voice, video and collaboration applications. Plus, they deliver significant cost savings and an evolutionary path that leverages existing multi-vendor systems and communications touch points. ECS UC solutions include:
- Voicemail/Email integration
- Social media integration
- Video Softphones
- Speech Recognition Software
- Interactive Voice Response (IVR)
Until recently, the cost of expensive legacy systems has made UC unaffordable to many smaller businesses. But that has changed. Today, industry leaders such as Avaya and others are making UC technology affordable to purchase and easy to manage.