Below is an excerpt of a comment made by a national Dispatcher for a National Avaya Business Partner about her experience with ECS
It was a pleasure speaking with you. Attached is another service ticket. Customer is anxious in getting this work done.
Also, I would like for you to know that our customer’s love your technicians. Your technicians are exceptional! I’ve NEVER had a client complain but always get praises from your team. There have been times where I’ve learned from them as well when they call in to explain a situation at a customer site. I really do appreciate working with your team and look forward to working together a lot more