IP Office R11 License Upgrade Notes

With R11, IP Office utilizes Product License and Delivery System (PLDS) licensing for new system deployments. Resellers & Installers benefit from self-service licensing management.

The Avaya One Source (A1S) upgrade configuration option will simplify and automate upgrades to IP Office R11.0, it’s the same process used for R10/R10.1. (This process supports both transactional/paid or support entitled upgrades)

Avaya will continue to support aftermarket (ADI) licensing for user and trunking for those customers (Pre – R10) who may need to expand their system, but are not ready to upgrade to R11 (PLDS).

Support for the new J169 and J179 IP phones will be included with IP Office R11. These two new IP phones will address the need for everyday voice communications. The Vantage Basic software client will also be supported and will introduce the all glass Vantage device to the Midmarket.

R11 Software: IP Office R11 software/binaries will be available through PLDS or the support site. Customers will be required to upgrade to R11 using paid or entitled R11 release upgrade licenses and apply the R11 software load using Manager.

IF the IP Office system is running R10/10.1, which is all PLDS licensing; the PLDS upgrade processes would apply.

ONLY if you are on PRE-R10 (ADI Licensing) and Upgrading to R10/10.1/11 (PLDS Licensing) will you need to use the .xml license migration file and processes for an upgrade.

Resellers must go through the A1S design/ordering process to obtain an upgrade from IPO R10 to R11. However, they do NOT have to upload the XML file for license migration for R10 to R11 designs. Use the standard PLDS and A1S design process for upgrade/entitled upgrade and activation.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

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