Avaya IP Office R9.1 Call Handling Features

IP Office provides a comprehensive set of telephony features to enable fast and efficient responses to phone calls. Features such as Caller ID Display and Call Tagging allow users to see who is calling and who they are calling before they pick the call up. Client information can be displayed on a user’s PC.

Wireless handsets and twinning offer employees mobility around the office. For those employees working away from the office, comprehensive and easy to use call forwarding features, Softphone and remote access service allow them to stay in contact and access centralized resources at all times.

Users can handle incoming calls efficiently using either direct dialing (DDI/DID) or dedicated operators. For after-hour calls, IP Office provides voicemail and optional Auto-Attendant services.

ECS is an Avaya authorized business partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

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