Avaya IP Office – IP500 V2

The Avaya IP Office IP500V2 is a Highly Modular Unified Communications platform designed to meet the requirements of Small and Medium Businesses.

Capabilities: the IP500 V2 supports up to 12 Expansion Modules and provides a combination of up to 384 Analog, Digital, and IP Endpoints. IP500 V2 supports up to 8 T1/PRI/E1 connections (192 T1/PRI channels or 240 E1 channels). Analog and SIP trunks are also supported

The IP500 V2 contains no moving parts such as hard drives or fans, which can fail or cause the unit to overheat.

IP Office IP500 V2 System Unit: The control unit holds the main configuration and performs the routing and switching for telephone calls and data traffic. Each control unit includes 4 slots for optional base cards to support trunk and phone extension ports.

Avaya SD Card: This card holds the firmware and other files used by the system when it starts. An Avaya System SD card is mandatory for correct system operation. The card also provides storage for embedded voicemail if that is used.

License Keys: Various features and applications require licenses in the system’s configuration. These are entered by uploading a PLDS XML file containing all the system’s licenses. The file and its licenses are specific to the unique serial number of the System SD card installed in the system.

IP500 Base Cards: The IP500 V2 control unit has slots for up to 4 IP500 base cards. These can be used to add ports for analog extensions, digital extensions, voice compression channels and other resources.

♦ IP500 Digital Station-8 Base Card

♦ IP500 Analog Phone-8 Base Card

♦ IP500 VCM-32 Base Card

♦ IP500 VCM-64 Base Card

♦ IP500 4-Port Expansion Base Card

♦ Unified Communications (UC) Module

♦ IP500 Combo Card (4 Analog Trunk, 6 Digital Station, 2 Analog Station, & 10 VCM)

Power Supplies: The IP500 control unit has an internal power supply unit. Each external expansion module is supplied with an external power supply unit. Additional power supply units may also be required for IP phones and some phone add-ons.

Power Cords: Depending on the locale, different power cords need to be ordered for each control unit, external expansion module and any phones or devices using external power supply units.

Cables: The system is designed primarily for connection to a structured cabling system using CAT5e (or better) UTP cabling. This approach allows telephone and data traffic to share the same wiring infrastructure and simplifies equipment moves.

Mounting Kits: The control unit can be used free-standing, with external expansion modules stacked above it. With optional rack mounting kits, the control unit and external expansion modules can also be rack mounted. Alternatively, with an optional wall mounting kit the IP500 control unit can be wall mounted. IP500 external expansion modules can also be wall mounted.

Phones: IP Office systems support a variety of Avaya Digital and IP phones, Analog phones, and 3rd Party SIP Endpoints.

Proactive Monitoring: The IP Office System Status Application (SSA) provides real-time diagnostics, allowing for maximum up-time and speedy resolution of potential issues. SSA also warns when system resources are reaching capacity (trunks, VCM, voice ports, etc.). Access to the SSA client can be local or remote, and historical alarms are stored on IP Office without the need for a local PC.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.


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