AVAYA IP Office – Essential Edition

IP Office – Essential Edition (Embedded Voicemail) Overview

The IP Office Essential Edition provides mobility, call handling and routing functionality small and medium businesses, so they have the communications tools to operate effectively and efficiently.

IP Office Essential Edition also provides One Number Access, Caller ID (Name and Number), Dial-By-Name, Multi-Level Auto-Attendant, Conferencing, Voicemail, Voicemail to Email, and much more.

The Number of Mailboxes supported limited only by IP Office configuration. (Example IP500V2 = 384 mailboxes)

The Initial Essential Edition Licenses includes 2-Ports/Channels of Voicemail.

Additional Ports/Channels can be added in increments of 2. (Essential Edition Additional License)

Essential Edition (Embedded Voicemail) has a maximum of 6-2-Ports/Channels of Voicemail.

Recording Time:

♦ 2 ports: Up to 15 hours

♦ 4 ports: Up to 20 hours

♦ 6 ports: Up to 25 hours


♦ Mobile Twinning

♦ Multi-lingual support

♦ Voicemail for Virtual users

♦ Message Waiting Indication

♦ Visual Voice (interactive menu on phone display)

♦ Integration with one-X Portal Message

♦ Personalized Greeting

♦ Forward to Email

♦ Copy to Email

♦ Send Email notification

♦ Save Message

♦ Delete Message

♦ Forward Message to another Mailbox

♦ Forward to Multiple Mailboxes

♦ Forward with a Header Message

♦ Repeat Message

♦ Rewind Message

♦ Fast Forward Message

♦ Skip Message

♦ Callers Caller ID, time and date announced

♦ Call Back Sender (if Caller ID available) (Internal calls only)

♦ Remote Access to Mailbox

♦ User Definable PIN Code

♦ Known Caller ID PIN Code By-Pass

♦ Breakout to Reception (Internal and external calls)

♦ Queue Entry Announcement

♦ Queue Update Announcement

♦ Auto-Attendant – Multi-Level Tree Structure (up to 40)

♦ Auto-Attendant – Dial by Name Directory

♦ Auto-Attendant – Direct Dial by Number

♦ Out-Calling (1 number 3 attempts)

The Essential Edition license is a pre-requisite to the Preferred Edition (Voicemail PRO) license.

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

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