End of Sale Notice
Notification Date: February 4th, 2019
Effective Date: June 10th, June 2019
Subject: End of Sale IP Office Pre R10 Licenses: Including R6, R7, R8, R9.0, R9.1 & older releases
Effective June 10, 2019 Avaya will End the Sale of IP Office Pre-Release 10 software licenses. Last orders for Pre-R10 codes must be in order status by June 10, 2019. These releases are no longer supported through Avaya. Customers may upgrade to supported releases R10.1 and R11.x
It is recommended that customers upgrade to the latest release R11.x or Avaya Powered By IP Office for the added value provided with these solutions. A promotional offer will be available to assist customers with making this transition to update their systems or move to the Avaya Powered By IP Office solution. Refer to the Migration Strategy section in this document.
Avaya reserves the right to manage and/or limit order quantities, substitute like materials, or to cancel orders prior to the End of Sale dates in this notice. If such an action is required, Avaya will issue an updated notice and accelerate removal of the applicable product codes from price lists and associated order entry systems.
Avaya is not responsible for any support or maintenance commitments made by Avaya Business Partners or service providers that are outside of Avaya maintenance or service (IPOSS) contractual support.
ADI licensing move, re-hosting and license swaps will NOT be available after March 29, 2019 (unless necessary to support an upgrade to R11 or via a support ticket under Avaya maintenance support)
Products running Pre-R10 software are not supported for software Avaya technical support or software repairs; customers are required to be running the currently supported R10.1 or R11.x.
Avaya will provide support only for the two most current major releases for IP Office, Release 10.1 and Release 11.x .
Service Pack Support will be provided for R10.1 and R11.x ONLY
ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc.
ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.