Xima strives to provide the best service and support possible. That’s why they offer an optional maintenance plan called Xima Care. Each year of Xima Care provides unlimited access to the Xima support team for technical support, remote installation, assistance with Custom Reports, training sessions for you and your staff, and more. Authorized partners and End-Users can call in directly to the Xima Care support line Monday through Friday from 8:00 am to 5:00 pm MST for instant assistance.
Chronicall users are required to have Xima Care in order to receive major or feature updates.
Maintenance updates, which include bug fixes and performance upgrades, are provided to all users for the feature version they have purchased.
Xima offers a 14-day FREE Trial.
ECS is an authorized Xima reseller located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc.
ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.