Avaya IP Office UC Module – Upgrades

Upgrading the Module

Avaya makes an ISO image available for each IP Office release. You can use this for upgrading a module. The file and method to use depends on the upgrade path.

Web Manager Upgrade:

You can use this method REMOTELY. It includes options for scheduling the actual upgrade. This method is performed in two stages:

1) Transferring the ISO image of the target software release to the module

2) Triggering or scheduling the upgrade.

USB Upgrade:

This method requires PHYSICAL ACCESS to the module. It uses a specially prepared USB memory key onto which the ISO image of the target software release has been loaded.

The List below summarizes the supported methods for upgrading a UCM from a previous release to IP Office Release 9.1.

From: 8.0.x to R9.1 = USB Upgrade

From: 8.1.x to R9.1 = USB Upgrade

From: 9.0.x to R9.1 = USB Upgrade

From: 9.1.x to R9.1.x = USB Upgrade -OR- Web Manager Upgrade

ECS is an Avaya authorized business partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

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