AVAYA IP Office Release 11.1
AVAYA IP Office is a midsize solution for small businesses up to Mid-Market Enterprises, supporting up to 3,000 users at a single location. (Select edition)
For businesses with multiple locations, IP Office provides a powerful set of tools to help streamline operations, centralize management, and reduce total cost of ownership for converged networks.
Using industry standards, IP Office enables companies to share resources, provide improved customer service, and keep mobile employees accessible.
Highlights:
► Provides a hybrid PBX with TDM and IP telephony and trunk support.
► Provides IP routing, switching and firewall protection, between LAN and WAN (LAN2).
► Basic telephony services and voicemail, IP Office offers both hard phone and soft phone options.
► Includes a robust set of tools for administration (Manager), call tracking (SMDR), and system monitoring and diagnostics (System Status Application).
Available Editions:
► Basic
► Essential
► Preferred, Server
► Server Select
► Server with Virtualized Software
► Server/Server Select hosted in the Cloud
Release 11.1
IP Office Release 11.1 was made generally available in April 2020, Service Pack 1 (Release 11.1.0.1) was issued in August 2020.
New features and enhancements in Release 11.1
Avaya Workplace Client: The Avaya Workplace Client is further enhanced for IP Office 11.1 with the addition of support for Single Sign On (Avaya Cloud and Avaya IP Office), On-Premise Messaging via one-X Portal, Centralized Call Logs, Incoming Call Redirection (Call Forward and Twinning) and Hunt Group feature button, and Apple Push Notifications.
Avaya Vantage Device: All Vantage devices (K155, K165, K175) are supported with both Vantage Connect and Avaya Workplace Clients. Release 11.1 supports Avaya Vantage Release 2.2 Service Pack 2 while Release 11.1 Service Pack 1 introduces support for Avaya Vantage Release 2.2 Service Pack 3.
J100 Series IP Phones: IP Office Release 11.1 supports J100 Series IP Phones SIP Software Release 4.0.4.0 with the J139, J159, J169, and J179 devices, while IP Office Release 11.1 Service Pack 1 introduces support for the J100 Series Release 4.0.6 SIP software.
Soft Console and Avaya Communicator for Web: Both clients support Instant Messaging via Avaya Cloud (Spaces).
B199 SIP Conference Phone: Additional solution integration is available with Avaya IP Office 11.1.
CentOS 7: The underlying Avaya IP Office OS is updated to CentOS 7. Upgrading to IP Office 11.1 must be done via Release 11.0 FP4 SP3 (11.0.4.3) or later and requires a backup, reinstall, and restore of the platform upon upgrade. A simplified, reliable, and repeatable upgrade process is introduced with IP Office Release 11.1 Service Pack 1.
Windows Application Server: This component is no longer supported beginning with IP Office Release 11.1.
Subscription: New OPEX commercial offer is available for the Avaya IP Office solution.
ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Low Voltage Cabling, CAT5e/CAT6, Fiber Optic, IP Office Telephone Systems, Voicemail, Telephones, Firewalls, Ethernet Switches, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, Avaya Aura Servers, Gateways, etc.
ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.