Avaya IP Office Platform Overview

The Avaya IP Office Platform is a cost-effective system that supports a mobile, distributed workforce with voice and video on virtually any device.

IP Office is an integrated, modular communications solution that scales up to 3000 users and 150 locations in a multisite network with resiliency.

Match a deployment model to infrastructure needs from simple appliances to dedicated servers to virtualized software in a data center.

Improve customer experience and contact center agent efficiency with powerful, affordable multichannel functionality for voice, email, fax, SMS, and web chat.

The solution combines collaboration software plus multichannel contact centers, networking, security and video.

There is an IP Office to meet the needs of any small and midsize business.

From the smallest enterprise with essential team engagement and mobile requirements, scaling up to sophisticated large enterprises requiring high levels of resiliency to support their customer engagement solutions.

Basic Edition: For simple individual engagement on a simple to deploy appliance (IP500V2)

Essential Edition: For essential team & mobile engagement on a simple to deploy appliance (IP500V2)

Preferred Edition: For robust team, mobile, and customer engagement on a simple to deploy appliance (IP500V2)

Server Edition: For robust team, mobile, and customer engagement on a software based solution

IP Office Select: For robust, larger scale team, mobile, and customer engagement with higher resiliency on a software based solution

ECS is an AVAYA Edge Emerald Level Business Partner located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Voicemail, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, CAT5e/CAT6, Fiber, Circuit Extensions, Wireless Networking, Video Surveillance, Point of Sale, Overhead Paging, etc. 

ECS provides services in Washington & Oregon, primarily in the greater Seattle & Portland areas.

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