The AVAYA IP Office Platform is a cost-effective system that supports a mobile, distributed workforce with voice and video on virtually any device.
IP Office is an integrated, modular communications solution that scales up to 3000 users and 150 locations in a multisite network with resiliency. Match a deployment model to infrastructure needs from simple appliances to dedicated servers to virtualized software in a data center.
Improve customer experience and contact center agent efficiency with powerful, affordable multichannel functionality for voice, email and web chat. The solution combines collaboration software plus multichannel contact centers, networking, security and video.
There is an IP Office to meet the needs of any Mid-Market enterprise. From the smallest enterprise with essential team engagement and mobile requirements, scaling up through to the most sophisticated large enterprises requiring high levels of resiliency to support their customer engagement solutions.
IP Office user solutions provide choices based on job function to match the needs of a diverse range of workers in the enterprise. A broad array of endpoints ranging from: fully featured digital; basic and premier level IP; DECT and Wi-Fi wireless; and, flexible conferencing hard endpoints to Softphone options. Soft phone applications are designed to provide flexibility for remote workers and to allow workers to access telephony services, such as making and receiving calls, voicemail, and call forwarding from their computer or mobile device.
Put it all together and the AVAYA IP Office Platform helps businesses bring engagement to the next level, differentiating themselves from the competition and achieving their business or organizational objectives.
ECS is an authorized AVAYA reseller located in Seattle, WA & Portland, OR.
ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc.
ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.