Avaya IP Office – Office Worker Application

Keep all your employees productive, efficient and connected

Every worker has unique communications needs that are mainly driven by where and how they work.

Office workers are primarily at their desks.

Avaya IP Office, Office Worker application puts deskbound associates in the communications driver’s seat. Whether in the main office, remote/satellite facility or working from home, users receive a host of time-saving features that speed collaboration and accessibility. They can click-to-call, IM, see their colleagues’ presence status (on the phone, do not disturb, away, etc.), access corporate directories, control conference calls, and more, right in the desktop applications they already use, like Microsoft Outlook or Lync, and web browsers.

Office Worker Functionality:

  • • Basics like Make/receive calls, hold, transfer
  • • Enhanced features like Park/Page and conference
  • • Access telephony features via phone UI or DTMF
  • • Click to make and receive calls
  • • Point and click call control
  • • Control audio conferences
  • • Federated Presence and IM
  • • Personal, System and Corporate directory access
  • • Visual voicemail
  • • Stay connected with your Apple iPad device
  • • Embedded point-to-point video collaboration
  • • Integrate with Microsoft Lync
  • • Integrate with Microsoft Outlook
  • • Integrate with Salesforce.com
  • • Integrate with Google Talk (IM & Presence)

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