Features That Set Xima Chronicall Apart

Over the years Xima Software has continued to improve their software to fit customer’s needs. There are so many features that get added sometimes smaller features get lost or forgotten about. These enhancements truly set their software apart from the competition! 911 Alerting: This feature is available with every Chronicall installation and allows customers to know as soon as someone on the associated IP Office calls 911. You can receive desktop notifications, email or SMS Text. Available on IP Office and Avaya Communication Manager using AES and TSAPI licenses.

Cradle to Grave: Many call accounting and call reporting solutions  say they offer Cradle to Grave Reporting. Where Chronicall is unique is they not only say that, they show it through their Cradle to Grave program. This program allows for the customer to change the layout of the available fields to fit their business needs. Their unique call filter allows you to find your calls easily. It also gives you an in-depth view for you to be able to manage your employee’s performance appropriately. Available on IP Office and Avaya Communication Manager using AES and TSAPI licenses.

Realtime Alerts and Triggers: Realtime displays are critical for most business, but the reality is supervisors and managers don’t have time to look at the screen all day, every day. That’s where Realtime Alerts and Triggers can help their business thrive. They can be notified via email, SMS Text or pop screen messages whenever there is a problem. Maybe it’s too many calls in queue, or they have been in queue too long. Maybe all of their agents logged out at the same time, or they have been on break for too long. Chronicall Realtime Alerts and Triggers has them covered. Available on IP Office and Avaya Communication Manager using AES and TSAPI licenses.

Xima Custom Reports: Xima Software realizes that their Standard Reports aren’t going to fit the needs of every business. This is because every business is unique and their reporting requirements are going to vary. However, that is why Xima created Custom Reports. Customers don’t need to be a developer, they don’t need to know how to write Crystal Reports. All they need to do is walk through Xima’s Report Creator Wizard and they will have their specific report within minutes.

ECS is an authorized Xima Software reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Avaya Small Business Phone System

The Avaya IP Office is a Flexible, Affordable Communication System that will Improve Your Team’s Productivity

The phone is still a lifeline for your small business. You must quickly and reliably connect your people, partners, and customers, so an efficient and affordable small business phone system is essential to keep your business moving.

Now You Can Communicate More Effectively

The Avaya IP Office Platform is a basic business tool plus a whole lot more. It can help your team become more efficient and more productive. The Avaya solution is affordable for your small business, yet can give you the powerful capabilities available for larger companies.

Connect people with each other, with partners, and with customers from anywhere, at any time, with any device. Your mobile workers can be just as easy to reach and just as productive on the road as they are in the office. Whether at their desks or working remotely, your staff can respond quicker and make smarter decisions.

Expand the Capabilities of Your Small Business

Avaya IP Office can expand the capabilities of your small business while leveraging the Avaya phones and infrastructure you already have.

Add support for your mobile workers with Avaya one-X Mobile. Add video collaboration with the Avaya Video Collaboration Solution for IP Office. Expand connectivity with the Avaya Ethernet Routing Switch 3500 Series. A complete solution from a single source is easier to deploy, and lowers integration risk.

ECS is an authorized Avaya reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

SonicWall SonicOS Feature Summary

Firewall:

  • • Reassembly-Free Deep Packet Inspection
  • • Deep packet inspection for SSL
  • • Stateful packet inspection
  • • Stealth mode
  • • Common Access Card (CAC) support
  • • DOS attack protection
  • • UDP/ICMP/SYN flood protection
  • • SSL decryption
  • • IPv6 Security

Intrusion prevention:

  • • Signature-based scanning
  • • Automatic signature updates
  • • Bidirectional inspection engine
  • • Granular IPS rule capability
  • • GeoIP and reputation-based filtering
  • • Regular expression matching

Anti-malware:

  • • Stream-based malware scanning
  • • Gateway anti-virus
  • • Gateway anti-spyware
  • • Bi-directional inspection
  • • No file size limitation
  • • Cloud malware database

Application control:

  • • Application control
  • • Application component blocking
  • • Application bandwidth management
  • • Custom application signature creation
  • • Data leakage prevention
  • • Application reporting over NetFlow/IPFIX
  • • User activity tracking (SSO)
  • • Comprehensive application signature database

Web content filtering

  • • URL filtering
  • • Anti-proxy technology
  • • Keyword blocking
  • • Bandwidth manage CFS rating categories
  • • Unified policy model with app control
  • • 57 content filtering categories
  • • Content Filtering Service Client VPN
  • • IPSec VPN for site-to-site connectivity
  • • SSL VPN and IPSec client remote access
  • • Redundant VPN gateway
  • • Mobile Connect for iOS and Android™
  • • Route-based VPN (OSPF, RIP)

Networking:

  • • PortShield
  • • Layer-2 network discovery
  • • IPv6
  • • Enhanced logging
  • • Port mirroring
  • • Layer-2 QoS
  • • Port Security
  • • Dynamic routing
  • • Policy-based routing
  • • Asymmetric routing
  • • DHCP server
  • • Bandwidth management
  • • Active/Standby high availability with state sync*
  • • Inbound/outbound load balancing
  • • L2 bridge, NAT mode DDNS
  • • 3G/4G WAN failover

VoIP:

  • • Granular QoS control
  • • Bandwidth management
  • • DPI for VoIP traffic
  • • H.323 gatekeeper and SIP proxy support

Management and monitoring:

  • • Web GUI
  • • Command line interface (CLI)
  • • SNMPv2/v3
  • • Off-box reporting (Scrutinizer)
  • Centralized management and reporting
  • • Logging
  • • Netflow/IPFix exporting
  • • App traffic visualization (not available on SOHO model)
  • • Centralized policy management
  • • Single Sign-On (SSO)
  • • Terminal service/Citrix support
  • • Application and bandwidth visualization
  • • IPv4 and IPv6 management

IPv6:

  • • IPv6 filtering
  • • 6rd (rapid deployment)
  • • DHCP prefix delegation
  • • BGP

Wireless:

  • • Dual-band (2.4 GHz and 5.0 GHz)
  • • 802.11 a/b/g/n/ac wireless standards**
  • • Wireless intrusion detection and prevention
  • • Wireless guest services
  • • Lightweight hotspot messaging
  • • Virtual access point segmentation
  • • Captive portal
  • • Cloud ACL

* State sync high availability only on SonicWALL TZ500 and SonicWALL TZ600 models

** 802.11ac is not available on the SOHO model

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

SonicWall TZ600 Network Security Firewall

For growing branch offices and Small Businesses, the Dell SonicWALL TZ500 series delivers highly effective, no-compromise protection with network productivity and optional integrated 802.11ac dual-band wireless.

Specifications:

• Firewall throughput: 1.5 Gbps

• Full DPI throughput: 500 Mbps

• Anti-malware throughput: 500 Mbps

• IPS throughput: 1.1 Gbps

• IMIX throughput: 900 Mbps

• Max DPI connections: 125,000

• New connections/sec: 12,000

Extensible architecture for extreme scalability and performance The Reassembly-Free Deep Packet Inspection (RFDPI) engine is designed from the ground up with an emphasis on providing security scanning at a high performance level, to match both the inherently parallel and ever-growing nature of network traffic. When combined with multi-core processor systems, this parallel-centric software architecture scales up perfectly to address the demands of deep packet inspection at high traffic loads.

The SonicWALL TZ Series platform relies on processors that, unlike x86, are optimized for packet, crypto and network processing while retaining flexibility and programmability in the field, a weak point for ASICs systems. This flexibility is essential when new code and behavior updates are necessary to protect against new attacks that require updated and more sophisticated detection techniques.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

SonicWall TZ500 Network Security Firewall

For growing branch offices and SMBs, the Dell SonicWALL TZ500 series delivers highly effective, no-compromise protection with network productivity and optional integrated 802.11ac dual-band wireless.

Specifications:

  • • Firewall throughput: 1.4 Gbps
  • • Full DPI throughput: 400 Mbps
  • • Anti-malware throughput: 400 Mbps
  • • IPS throughput: 1.0 Gbps
  • • IMIX throughput: 700 Mbps
  • • Max DPI connections: 100,000
  • • New connections/sec: 8,000

Extensible architecture for extreme scalability and performance The Reassembly-Free Deep Packet Inspection (RFDPI) engine is designed from the ground up with an emphasis on providing security scanning at a high performance level, to match both the inherently parallel and ever-growing nature of network traffic. When combined with multi-core processor systems, this parallel-centric software architecture scales up perfectly to address the demands of deep packet inspection at high traffic loads.

The SonicWALL TZ Series platform relies on processors that, unlike x86, are optimized for packet, crypto and network processing while retaining flexibility and programmability in the field, a weak point for ASICs systems. This flexibility is essential when new code and behavior updates are necessary to protect against new attacks that require updated and more sophisticated detection techniques.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

SonicWall TZ400 Network Security Firewall

For small business, retail and branch office locations, the Dell SonicWALL TZ400 series delivers enterprise-grade protection. Flexible wireless deployment is available with either external SonicPoint Access points or 802.11ac wireless integrated into the unit.

Specifications:

  • • Firewall throughput: 1.3 Gbps
  • • Full DPI throughput: 300 Mbps
  • • Anti-malware throughput: 300 Mbps
  • • IPS throughput: 900 Mbps
  • • IMIX throughput: 500 Mbps
  • • Max DPI connections: 90,000
  • • New connections/sec: 6,000

Extensible architecture for extreme scalability and performance The Reassembly-Free Deep Packet Inspection (RFDPI) engine is designed from the ground up with an emphasis on providing security scanning at a high performance level, to match both the inherently parallel and ever-growing nature of network traffic. When combined with multi-core processor systems, this parallel-centric software architecture scales up perfectly to address the demands of deep packet inspection at high traffic loads.

The SonicWALL TZ Series platform relies on processors that, unlike x86, are optimized for packet, crypto and network processing while retaining flexibility and programmability in the field — a weak point for ASICs systems. This flexibility is essential when new code and behavior updates are necessary to protect against new attacks that require updated and more sophisticated detection techniques.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

SonicWall TZ300 Network Security Firewall

The TZ300 Series offers affordable protection over wired and wireless networks for small businesses that need enterprise-level security.

The Dell SonicWALL TZ300 series offers an all-in-one solution that protects networks from attack. Unlike consumer grade products, the SonicWALL TZ300 series firewall combines effective intrusion prevention, anti-malware and content/URL filtering with optional 802.11ac integrated wireless and broadest secure mobile platforms support for laptops, smartphones and tablets.

Specifications:

• Firewall throughput: 750 Mbps

• Full DPI throughput: 100 Mbps

• Anti-malware throughput: 100 Mbps

• IPS throughput: 300 Mbps

• IMIX throughput: 200 Mbps

• Max DPI connections: 50,000

• New connections/sec: 5,000

Extensible architecture for extreme scalability and performance The Reassembly-Free Deep Packet Inspection (RFDPI) engine is designed from the ground up with an emphasis on providing security scanning at a high performance level, to match both the inherently parallel and ever-growing nature of network traffic. When combined with multi-core processor systems, this parallel-centric software architecture scales up perfectly to address the demands of deep packet inspection at high traffic loads.

The SonicWALL TZ Series platform relies on processors that, unlike x86, are optimized for packet, crypto and network processing while retaining flexibility and programmability in the field — a weak point for ASICs systems. This flexibility is essential when new code and behavior updates are necessary to protect against new attacks that require updated and more sophisticated detection techniques.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

SonicWall SOHO Network Security Firewall

For wired and wireless small and home office environments, the Dell SonicWALL SOHO series delivers the same business-class protection large organizations require at a more affordable price point.

Specifications:

• Firewall throughput: 300 Mbps

• Full DPI throughput: 50 Mbps

• Anti-malware throughput: 50 Mbps

• IPS throughput 100:  Mbps

• IMIX throughput: 60 Mbps

• Max DPI connections: 10,000

• New connections/sec: 1,800

Extensible architecture for extreme scalability and performance The Reassembly-Free Deep Packet Inspection (RFDPI) engine is designed from the ground up with an emphasis on providing security scanning at a high performance level, to match both the inherently parallel and ever-growing nature of network traffic. When combined with multi-core processor systems, this parallel-centric software architecture scales up perfectly to address the demands of deep packet inspection at high traffic loads.

The SonicWALL TZ Series platform relies on processors that, unlike x86, are optimized for packet, crypto and network processing while retaining flexibility and programmability in the field — a weak point for ASICs systems. This flexibility is essential when new code and behavior updates are necessary to protect against new attacks that require updated and more sophisticated detection techniques.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Avaya IP Office Small Business Phone System

The Avaya IP Office is a Flexible, Affordable Communication System that will Improve Your Team’s Productivity

The phone is still a lifeline for your small business. You must quickly and reliably connect your people, partners, and customers, so an efficient and affordable small business phone system is essential to keep your business moving.

Now You Can Communicate More Effectively

The Avaya IP Office Platform is a basic business tool plus a whole lot more. It can help your team become more efficient and more productive. The Avaya solution is affordable for your small business, yet can give you the powerful capabilities available for larger companies.

Connect people with each other, with partners, and with customers from anywhere, at any time, with any device. Your mobile workers can be just as easy to reach and just as productive on the road as they are in the office. Whether at their desks or working remotely, your staff can respond quicker and make smarter decisions.

Expand the Capabilities of Your Small Business

Avaya IP Office can expand the capabilities of your small business while leveraging the Avaya phones and infrastructure you already have.

Add support for your mobile workers with Avaya one-X Mobile. Add video collaboration with the Avaya Video Collaboration Solution for IP Office. Expand connectivity with the Avaya Ethernet Routing Switch 3500 Series. A complete solution from a single source is easier to deploy, and lowers integration risk.

ECS is an authorized Avaya reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.

Dell SonicWall TZ Series of UTM Firewalls

SOHO: The SOHO offers small offices big-business protection and uncompromising security.

TZ300: The TZ300 offers affordable protection for small businesses that need enterprise-level protection.

TZ400: Regardless of the size of your organization, the TZ400 delivers big-business protection. For distributed enterprises with remote offices, all TZ products can be managed locally through the intuitive GUI in SonicOS or at the central office using SonicWALL GMS.

TZ500: The TZ500 offers a no-compromise approach to securing growing networks. For distributed enterprises with remote offices, all TZ Series firewalls can be managed locally through the intuitive GUI in SonicOS or at the central office using a larger SonicWALL firewall and GMS.

TZ600: The TZ600 offers enterprise-class features and uncompromising performance. For distributed enterprises with remote offices, all TZ Series firewalls can be managed locally through the intuitive GUI in SonicOS or at the central office using Dell SonicWALL GMS.

ECS is an authorized Dell SonicWall reseller located in Seattle, WA & Portland, OR.

ECS provides local technicians for on-site work installing and servicing a variety of voice/data equipment, ie; Avaya Aura Servers, Gateways, Messaging, Telephones, Firewalls, Ethernet Switches, Low Voltage Cabling, WiFi, CCTV, POS, Paging, etc. 

ECS provides services in the states of Washington & Oregon, primarily in the greater Seattle & Portland areas.